KimAWren
  • Home
  • About
Sign in Subscribe
Kim Wren

Kim Wren

http://www.kimawren.com
News

Just my Thoughts

It's me, Kim, here you're going to find my thoughts on business, customer service, and whatever else crosses my mind. I have opinions, and they need to go somewhere. So, here we are.
16 Dec 2025
Customer Success

Finding My Way Back to Leadership

I had walked into a startup in chaos—no processes, no direction. Everything ran on fear and demand instead of growth and product confidence. The system crashed often, but the core idea was solid. Over time, with grit, creativity, and a lot of teamwork, we built something strong.
20 Oct 2025 2 min read
Customer Experience Matters
Customer Success

Customer Experience Matters

We have no idea what a customer is dealing with when they reach out. Stress. Health issues. Accessibility challenges. Distractions. Hesitation about buying online. A question isn’t an inconvenience—it’s an opportunity.
04 Jun 2025 2 min read
Page 1 of 1
KimAWren © 2025
  • Sign up
Powered by Ghost